Privacy Policy

Total Site Web Services (“we,” “us,” or “our”) operates the website located at https://totalsiteservice.com (the “Site”). We are committed to protecting your privacy and ensuring a secure experience when you visit our Site, submit inquiries, or utilize our web design, branding, marketing, and SEO services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
💡 1. Information We Collect
We collect information about you in a variety of ways when you interact with our Site. This information may include:
A. Personal Data You Voluntarily Provide
We collect personally identifiable information that you voluntarily give to us when you fill out our project inquiry contact forms, contact us via email, or use our Client Content Upload Portal. This data may include:
  • Name
  • Email Address
  • Phone Number
  • Business or Project Details
  • Any files or content uploaded via our client support systems
B. Derivative Data and Technical Tracking
Our servers automatically collect technical information when you access the Site. This may include your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the Site.
C. Automated Spam Protection (reCAPTCHA)
To protect our intake forms from malicious automated traffic, this Site is secured using Google reCAPTCHA. Google collects hardware and software information, such as device and application data, to perform these spam checks. The information gathered in connection with your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
📈 2. How We Use Your Information
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
  • Respond to your project inquiries, deliver custom quotes, and communicate regarding web services.
  • Provide ongoing client support, account maintenance, and project asset collection.
  • Optimize, evaluate, and improve our Site layouts, usability, and digital marketing performance.
  • Prevent fraudulent contact requests, secure our infrastructure, and protect against cyber threats.
🗒 3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with trusted third-party vendors who perform services for us or on our behalf, including hosting providers, payment processors (such as Stripe), and automated communication tools.
  • Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, your information may be transferred to the successor entity.
🌟 4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you transmit to us, please be aware that despite our best efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
🗓 5. Your Rights and Data Control
Depending on your location, you may have specific rights regarding your personal data. You may request to review, change, correct, or request the erasure of the personal information you have submitted to us by reaching out to our team at the contact details provided below.
🗒 6. Contact Us
If you have questions or comments about this Privacy Policy, please contact Total Site at:
  • Email: contact@totalsiteservice.com
  • Phone: (678) 382-3832
 
 
 
 

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